The answer was on the electronic bands the couple wore on their wrists. That’s the magic of the MyMagic+, Walt Disney’s (DIS) $1 billion experiment in crowd control, data collection, and wearable technology that could change the way people play—and spend—at the Most Magical Place on Earth. If the system works, it could be copied not only by other theme parks but also by museums, zoos, airports, and malls. “It’s a complete game changer,”? says Douglas Quinby, vice president for research at PhoCusWright, a travel consulting firm.
http://www.businessweek.com/articles/20 ... k-visitors
Big Mickey is Watching
Moderator: Global Moderator
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MachineGhost
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Big Mickey is Watching
"All generous minds have a horror of what are commonly called 'Facts'. They are the brute beasts of the intellectual domain." -- Thomas Hobbes
Disclaimer: I am not a broker, dealer, investment advisor, physician, theologian or prophet. I should not be considered as legally permitted to render such advice!
Disclaimer: I am not a broker, dealer, investment advisor, physician, theologian or prophet. I should not be considered as legally permitted to render such advice!
Re: Big Mickey is Watching
Instead of "working for the Man", Disney employees say that the are "working for the Mouse."
Q: “Do you have funny shaped balloons?”
A: “Not unless round is funny.”
A: “Not unless round is funny.”
Re: Big Mickey is Watching
Yes, very creepy when the telemarketers address you by your name... but less so when they bungle it which often happens with mine (last name more than the first).
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RuralEngineer
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Re: Big Mickey is Watching
It reminds me of the pervasive future adverts in, often dystopic, sci-fi movies where you walk past the advertisement and it changes to a picture of you or says your name.
The future is now.
The future is now.
Re: Big Mickey is Watching
I go by my middle name, so I always know when someone who doesn't know me is trying to make it seem like they do because they ask for me by my first name.
The one thing that seems to be missing from a lot of these big data "customer service" efforts is a basic respect for the customer--i.e., not treating them like a cow on a feed lot.
The one thing that seems to be missing from a lot of these big data "customer service" efforts is a basic respect for the customer--i.e., not treating them like a cow on a feed lot.
Q: “Do you have funny shaped balloons?”
A: “Not unless round is funny.”
A: “Not unless round is funny.”
Re: Big Mickey is Watching
Technology driven imagineering BS, there's no underlying problem being solved here.
My Disney 'experience' consisted of toe curling unease that I endured for the sake of the kids.
Planning ahead for months, having some random stranger call my kids by their first name and the ability buy tat with the wave of a hand is pretty much the antithesis of my needs.
If they were touting Diazepam coated wristbands I'd be more inclined to believe they were thinking the experience through from the customers point of view.
My Disney 'experience' consisted of toe curling unease that I endured for the sake of the kids.
Planning ahead for months, having some random stranger call my kids by their first name and the ability buy tat with the wave of a hand is pretty much the antithesis of my needs.
If they were touting Diazepam coated wristbands I'd be more inclined to believe they were thinking the experience through from the customers point of view.
Re: Big Mickey is Watching
Or perhaps a tiny fast acting dose of LSD for the adults before some of the more exciting attractions.gizmo_rat wrote: If they were touting Diazepam coated wristbands I'd be more inclined to believe they were thinking the experience through from the customers point of view.
When you got back home and people asked how your trip went, you might find the question surprisingly difficult to answer.
Q: “Do you have funny shaped balloons?”
A: “Not unless round is funny.”
A: “Not unless round is funny.”
Re: Big Mickey is Watching
My first wife was a Disney lover so I've been there more times than I care to admit. When she died my kids sprinkled her ashes over Lake Buena Vista so she could rest in peace at the happiest place on earth.
It wasn't so bad when we had annual passes and could just go and spend a few hours at a time. Anybody who has to spend the whole day to get their money's worth has my complete sympathy. The last time I did that was with some relatives who had small kids. It was a hot day under the Florida sun and all they wanted to do was stand in line to get autographs from the Disney Characters. That was my last visit but unfortunately we have another family with kids coming to visit this summer. Hopefully I will have to work that day.
It wasn't so bad when we had annual passes and could just go and spend a few hours at a time. Anybody who has to spend the whole day to get their money's worth has my complete sympathy. The last time I did that was with some relatives who had small kids. It was a hot day under the Florida sun and all they wanted to do was stand in line to get autographs from the Disney Characters. That was my last visit but unfortunately we have another family with kids coming to visit this summer. Hopefully I will have to work that day.