Technical help needed

Other discussions not related to the Permanent Portfolio

Moderator: Global Moderator

Post Reply
User avatar
Ad Orientem
Executive Member
Executive Member
Posts: 3002
Joined: Sun Aug 14, 2011 2:47 pm
Location: Florida USA
Contact:

Technical help needed

Post by Ad Orientem » Sun Apr 07, 2019 6:21 pm

I'm regularly getting an error message on one of the websites I check daily...

"Error. Page cannot be displayed. Please contact your service provider for more details."

A Google search for solutions was not helpful. My normal browser is Firefox (I intensely dislike MS Edge).

No issues with any other pages and I checked other devices to confirm it is not limited to my laptop. I also rebooted the router and my computer. w/o any apparent effect

Any suggestions?
User avatar
Xan
Administrator
Administrator
Posts: 2165
Joined: Tue Mar 13, 2012 1:51 pm

Re: Technical help needed

Post by Xan » Sun Apr 07, 2019 7:24 pm

It's on the website's end. Nothing you can do.
jacksonM
Executive Member
Executive Member
Posts: 307
Joined: Wed Sep 26, 2018 1:59 pm

Re: Technical help needed

Post by jacksonM » Mon Apr 08, 2019 10:52 am

"Error. Page cannot be displayed" messages are pretty common.

In this case it sounds like somebody tacked on the part about contacting your service provider as a way of disclaiming responsibility. I'm pretty sure that would be pointless. They are just going to tell you the same thing Xan said.
User avatar
dualstow
Executive Member
Executive Member
Posts: 8035
Joined: Wed Oct 27, 2010 10:18 am
Location: next to emotional support peacock
Contact:

Re: Technical help needed

Post by dualstow » Mon Apr 08, 2019 1:38 pm

Ad Orientem wrote:
Sun Apr 07, 2019 6:21 pm
No issues with any other pages
You mean on the same site? Or does the whole site appear to be down?

Did you try isup.me
public service message:if you’re going to holiday in the Dominican Republic, don’t drink from the minibar...
User avatar
Ad Orientem
Executive Member
Executive Member
Posts: 3002
Joined: Sun Aug 14, 2011 2:47 pm
Location: Florida USA
Contact:

Re: Technical help needed

Post by Ad Orientem » Mon Apr 08, 2019 1:47 pm

dualstow wrote:
Mon Apr 08, 2019 1:38 pm
Ad Orientem wrote:
Sun Apr 07, 2019 6:21 pm
No issues with any other pages
You mean on the same site? Or does the whole site appear to be down?

Did you try isup.me
It looks like it is just me.
User avatar
buddtholomew
Executive Member
Executive Member
Posts: 2048
Joined: Fri May 21, 2010 4:16 pm

Re: Technical help needed

Post by buddtholomew » Mon Apr 08, 2019 2:19 pm

Hold the CTRL key down in case of any pop-up blockers when entering and selecting OK to browse the URL. Also, clear cache as you could be directing to a legacy page. Also, if it requires login credentials the page could fail on invalid account username or password.

If all else fails, unplug computer, open window and toss outside.
User avatar
Xan
Administrator
Administrator
Posts: 2165
Joined: Tue Mar 13, 2012 1:51 pm

Re: Technical help needed

Post by Xan » Mon Apr 08, 2019 2:51 pm

If you've already checked other devices, then I'm not sure how it could possibly be anything that has anything to do with your computer.

Is it possible that the "is it up" site just checks for a page coming back with HTTP code 200, and that the "error page" is just that?
User avatar
Ad Orientem
Executive Member
Executive Member
Posts: 3002
Joined: Sun Aug 14, 2011 2:47 pm
Location: Florida USA
Contact:

Re: Technical help needed

Post by Ad Orientem » Mon Apr 08, 2019 5:18 pm

buddtholomew wrote:
Mon Apr 08, 2019 2:19 pm
Hold the CTRL key down in case of any pop-up blockers when entering and selecting OK to browse the URL. Also, clear cache as you could be directing to a legacy page. Also, if it requires login credentials the page could fail on invalid account username or password.

If all else fails, unplug computer, open window and toss outside.
Wow. I don't know if that's what did it, but when I held down the ctrl button as I clicked on the link in my bookmarks, it opened instantly. Thanks! (P.S. I actually have done the unplug and throw out window thing. Well actually I unloaded both barrels of a twelve gauge shotgun into it. That was in the early 2000's. It was unbelievably cathartic and emotionally satisfying. Alas it was also somewhat expensive. The neighbors got a good laugh out of it though.)
User avatar
dualstow
Executive Member
Executive Member
Posts: 8035
Joined: Wed Oct 27, 2010 10:18 am
Location: next to emotional support peacock
Contact:

Re: Technical help needed

Post by dualstow » Mon Apr 08, 2019 5:40 pm

Xan wrote:
Mon Apr 08, 2019 2:51 pm
Is it possible that the "is it up" site just checks for a page coming back with HTTP code 200, and that the "error page" is just that?
I hope not. O0 It isn't perfect, but it's often helpful.

Nice on the CTRL advice, Budd!
public service message:if you’re going to holiday in the Dominican Republic, don’t drink from the minibar...
User avatar
buddtholomew
Executive Member
Executive Member
Posts: 2048
Joined: Fri May 21, 2010 4:16 pm

Re: Technical help needed

Post by buddtholomew » Mon Apr 08, 2019 6:29 pm

Ad Orientem wrote:
Mon Apr 08, 2019 5:18 pm
buddtholomew wrote:
Mon Apr 08, 2019 2:19 pm
Hold the CTRL key down in case of any pop-up blockers when entering and selecting OK to browse the URL. Also, clear cache as you could be directing to a legacy page. Also, if it requires login credentials the page could fail on invalid account username or password.

If all else fails, unplug computer, open window and toss outside.
Wow. I don't know if that's what did it, but when I held down the ctrl button as I clicked on the link in my bookmarks, it opened instantly. Thanks! (P.S. I actually have done the unplug and throw out window thing. Well actually I unloaded both barrels of a twelve gauge shotgun into it. That was in the early 2000's. It was unbelievably cathartic and emotionally satisfying. Alas it was also somewhat expensive. The neighbors got a good laugh out of it though.)
Sounds like you have it covered..on all accounts ;D

Thanks DS
Post Reply