Gyroscopic Investing

I was in the middle of an online AARP defensive driving course when it summarily dropped me. It has some arcane identification system that would not recognize my voice ID and stopped recognizing how I was typing my password. I would have to take this course again from the beginning and they will not give me credit for my more than 2 hours of AARP torture! Customer assistance is a bunch of mind-numbed robots.

What is the best way to let others know to stay away from a faulty website or service? I would also like to get their attention and possibly get credit for my time. I am fuming!

Contacting them directly is the first step to allow them to handle the issue, but it sounds like you've done that and they failed.

Contacting them via Twitter (politely) is a good next step, since it's more public you might get someone who cares.

See how that goes before firing up the flamethrower...

That's what you get for patronizing a liberal front group. 

(They've probably already given your money to Moveon.org.)

/snarky-off